Refund Policy

All Used Products are considered Final Sale! Because of people repackaging there broken part and calling it Ours. For any questions and concerns please reply to the confirmation email and we can try to assess the situation.(All part are final sale NO REFUNDS)Refunds are allow in this situation:

Incorrectly Shipped, Missing Items or Damaged Goods

We recommend a careful inspection of each item received. All/any anomalies (incorrect shipping, missing items, damaged goods) must be reported to our order confirmation email within 48 hours of receiving goods.

If we make an error when fulfilling your order, please contact us Via Replying to order confirmation email within 48 hours of receiving your package to initiate a claim. Please send a brief email alerting us of the error and we will correct any fulfillment mistakes as quickly as possible.

Incorrect received items must be returned to us within 30 days of the purchase date. We will provide you with a prepaid return label via email to send back the product(s).

Challenger RV Parts will pay return shipping fees in the following situations:

  • The Wrong Product was shipped
  • The product was labelled wrong
  • Damaged in transport
  • Defective product